Returns & Exchanges

At Sealy Israel, we are committed to ensuring your absolute comfort and satisfaction with our premium sleep products. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery provided they are in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or phone with your order number and the reason for the return or exchange.

• 2.
  Prepare the Item

  Ensure the product is unused and packed in its original packaging to prevent any damage during the transit process.

• 3.
  Schedule a Pickup

  Our logistics team will coordinate a convenient time to collect the item from your home or provide instructions for drop-off at a designated center.

• 4.
  Receive Your Refund

  Once the item is inspected at our warehouse, we will process your refund to the original payment method within 7-10 business days.